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ISSN Approved Journal || eISSN: 2582-8185 || CODEN: IJSRO2 || Impact Factor 8.2 || Google Scholar and CrossRef Indexed

Peer Reviewed and Referred Journal || Free Certificate of Publication

Research and review articles are invited for publication in September 2026 (Volume 20, Issue 3) Submit manuscript

Enterprise workflow efficiency assessment through process analytics and performance measurement frameworks

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  • Enterprise workflow efficiency assessment through process analytics and performance measurement frameworks

Nirban Bhowmick 1, * Saad Mirza 2 Ramsha Siddiqui 3 and Ahmed Erfan Nahian 4

1 MSEE in Electrical Engineering University of Central Florida, FL, USA.
2 Master of Science in Industrial & Manufacturing Engineering Texas Tech University. 
3 MBA Business Analytics and Finance University of Scranton, Pennsylvania.
4 Masters in Management Information Systems Lamar University, Beaumont, Texas, United States.
Nirban Bhowmick ORCiD: https://orcid.org/0009-0001-9561-486X
Saad Mirza ORCiD: https://orcid.org/0009-0001-6634-3992
Ramsha Siddiqui ORCiD: https://orcid.org/0009-0007-2105-0858
Ahmed Erfan Nahian ORCiD: https://orcid.org/0009-0005-6532-4617

Research Article

International Journal of Science and Research Archive, 2026, 20(02), 058–070

Article DOI: 10.30574/ijsra.2026.20.2.1428

DOI url: https://doi.org/10.30574/ijsra.2026.20.2.1428

Received on 22 June 2026; revised on 01 August 2026; accepted on 03 August 2026

The effectiveness of organizational operations largely depends on the efficiency of business workflows and the ability to monitor process performance across interconnected enterprise functions. This study presents a process analytics framework for evaluating workflow efficiency through quantitative performance measurement and enterprise data analysis. The proposed methodology integrates workflow mapping, process cycle-time analysis, throughput evaluation, and resource utilization assessment to identify operational bottlenecks and inefficiencies. Enterprise information systems serve as the primary source of process data, enabling structured analysis across multiple business functions. Statistical techniques and performance indicators are used to measure workflow consistency, task completion rates, and operational productivity. The framework is validated using simulated enterprise process environments and comparative benchmarking against conventional workflow assessment approaches. Findings indicate that systematic process analytics can significantly improve operational visibility, support performance improvement initiatives, and facilitate evidence-based decision-making. The proposed framework offers organizations a scalable method for continuously evaluating and improving workflow effectiveness across enterprise environments.

Business Process Management; Enterprise Workflow; Process Analytics; Process Mining; Workflow Efficiency; Performance Measurement; Workflow Assessment; Enterprise Information Systems; Operational Performance; Decision Support.

https://ijsra.net/sites/default/files/fulltext_pdf/IJSRA-2026-1428.pdf

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Nirban Bhowmick, Saad Mirza, Ramsha Siddiqui, Ahmed Erfan Nahian. Enterprise workflow efficiency assessment through process analytics and performance measurement frameworks. International Journal of Science and Research Archive, 2026, 20(02), 058–070. Article DOI: https://doi.org/10.30574/ijsra.2026.20.2.1428.

Copyright © Author(s). All rights reserved. This article is published under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits use, sharing, adaptation, distribution, and reproduction in any medium or format, as long as appropriate credit is given to the original author(s) and source, a link to the license is provided, and any changes made are indicated.


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